Returns & Exchanges
At Beautyrest, we are committed to your comfort and sleep quality, offering a 100-night trial period to ensure your new mattress or bedding accessory is the perfect fit for your home. If you are not completely satisfied with your purchase, we provide a streamlined return and exchange process to help you find your ideal sleep solution.
Initiate Your Request
Contact our dedicated Sleep Specialists via our online portal or customer service line within your trial period to begin the return or exchange process.
Verification and Approval
Provide your order number and proof of purchase; our team will review your request and provide a Return Authorization number along with specific instructions for your product type.
Schedule a Pickup
For large mattress returns, we will coordinate with a local removal partner to pick up the item from your home at no additional cost to you.
Receive Your Refund
Once the item has been successfully collected or received at our warehouse, we will process your full refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing